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Frequently Asked Questions

Read this to understand your security needs better

Where is my alarm panel located?

Often your alarm panel is located in the master bed room closet, your data or electrical room or downstairs closet.

Why aren't my cameras showing up on my phone app?

Your internet service provider has changed your IP address or you have upgraded or changed your internet provider. 

How do I turn off my siren?

Locate your alarm panel unplug the transformer, if you can’t locate your alarm panel don’t panic the siren will automatically turn off in 4 minutes.

Can I add more cameras to my system

First you need to find out if you have any open ports on your recorder, check the back of your recorder if you have open ports available you can add more cameras to your recorder! If not you’ll need to upgrade your recorder to get more channels.

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